|
Common problems |
reason |
solution |
|
Bad receiving
|
Use cell phone where signal is not good, such as high building neighborhood or basement, the wireless electronic wave can't reach the cell phone effectively. |
Avoid these place when using the cell phone as possible as you can. |
|
Use cell phone when the line is intensively used. Such as the rush hour, The circuitry obstruction cut off the signal. |
Avoid using cell phone at this time as possible as you can. |
|
The distance with the base station that sends out signal is too far |
request your network service supplier to provide the map of the service area. |
|
Echo or cacophony |
the sudden cut of the network because of the bad signal in some area. |
Hang up and redial, change for the better circuitry |
|
The bad circuitry in some area. |
|
The shortenning of the time during which the cellphone can be used |
The time relates to the set of the network system. |
Please close your cell phone if the signal is not good. |
|
Need to change your battery |
Change for the new battery |
|
When the cell phone cannot receive the signal, it will send out signal continuously to search the base station, so most of the electricity stored in the battery has been consumed and the batteries run low. |
Please move to the area where the signal is good or close the cell phone temporarily. |
|
The cellphone can't be open |
The batteries run out |
Check the electricity of the battery or charge the battery. |
|
The error of SIM card
|
The SIM card has been damaged. |
Contact your network service supplier . |
|
The SIM card has been improperly stored. |
Ensure that your SIM card has been properly stored . |
|
The SIM card has been stained . |
Wipe the surface of the metal with the clean cloth |
|
The connect with the network fails |
The SIM card is invalid. |
Contact your network supplier. |
|
Beyond the GSM service district. |
Check the service area with your network supplier. |
|
The signal is weak. |
Please move to the area where the signal is good. |
|
The fail of the phone call making |
Use the function of the dialing restriction. |
Cancel the restriction |
|
Use the function of the fixed dialing |
Cancel the setting s of the fixed dialing. |
|
PIN error |
Three consecutive wrong input of the PIN code |
Contact your network supplier. |
|
The fail of the charging |
Battery or charger damage. |
Change for new battery or charger. |
|
Charging under the condition where the temperature is above 55 Celsius degree or below 10 Celsius degree |
Change the charging environment. |
|
Bad contact. |
Check the plug to see whether it has been fixed |
|
The fail of the addition of the name in the phonebook |
The saving space has been full. |
Delete parts of tthe record in the phonebook. |
|
The fail of the settings of some functions |
The network supplier don't support this function, or you didn't apply for this function. |
Contact your network supplier. |
